Legal

Privacy
Policy

Last Updated: May 2026

1. Information We Collect

We collect information you provide directly to us when you create an account, book a service, contact customer support, or otherwise interact with us. This includes your name, email address, phone number, property details, and payment information.

When you use our services, we also collect data from your interactions, including home health report data, inspection results, and SOS alerts. If you use our Video Door Phone services, we securely process and store audio and video recordings as part of the service.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services, including AI interior design and home health reports.
Process transactions and send related information, including confirmations and receipts.
Send technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
Communicate with you about products, services, offers, and events offered by Homefixu and others.

3. Data Sharing and Security

We do not share your personal information with third parties except as described in this policy. We may share information with vendors, consultants, and other service providers (like our certified technicians) who need access to such information to carry out work on our behalf.

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

4. Your Choices

You may update, correct, or delete your account information at any time by logging into your account. If you wish to delete or deactivate your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

5. Contact Us